Privacy policy

In the interests of complying with the legal regulations governing personal data protection and privacy, Ultra Air inc. wishes to exercise complete transparency regarding how we handle your personal information. Therefore, the following provisions will apply each time you visit any section of our website.

Scope and application

This privacy policy applies to all of the personal information our company gathers from or generates regarding our clients and other persons (including potential clients) with whom we do business. From the first moment you do business with Ultra Air Inc., whether by participating in a promotion or sweepstakes or engaging in any other interaction with our company, you are protected by the rights and guarantees established in this privacy policy and you accept and agree to your obligation to observe the terms contained herein.

This privacy policy also governs any personal information that our company gathers from visitors to our websites and explains how we use and disclose that information.

For purposes of this privacy policy, the term “personal information” encompasses all personally identifiable information, including your banking and credit information, your invoice records, your identity and all information related thereto, your IP address, your user credentials and any metadata that makes it possible to identify you personally. We do not consider aggregated data to be personal information when it cannot be associated with a specific person.

Collection and use of personal information

Ultra Air Inc. collects most of the information regarding you directly from you, either with your consent or as required by law, for example, in the case of online requests for appointments, requests for estimates, requests for information, sweepstakes entries, questionnaires, surveys and special promotions. Ultra Air inc. also gathers personal information in the ways described below.

  • Through Google Analytics:. Google Analytics enables us to obtain information regarding activities related to our website, including page views, traffic sources and time spent on the website. Google anonymizes and transmits this information in the form of statistics.
  • Through Google Ads:We use Google Ads Remarketing to advertise our business on the internet and to display advertisements on third-party websites (including Google) to people who have previously visited our website. Google Ads Remarketing installs a cookie on the user’s browser in order to display targeted advertising in accordance with the sections of our company website the user has viewed. This cookie does not identify the user or provide access to the user’s computer or mobile device.

Generally, the company collects personal information from or about its customers and other people with whom it does business and subsequently uses it for the following purposes:

  • To establish, consolidate and preserve its business relationship with its clients and other people with whom it does business;
  • To create and administer its customers’ accounts and to respond to requests from its customers and suppliers;
  • To provide the products and services it offers or receive the products and services it requests and ensure that all transactions are carried out correctly;
  • To verify the identity and maintain the confidentiality of customers who communicate with the company by telephone, electronically or otherwise;
  • To carry out market research and for internal training and quality assurance purposes;
  • To the extent necessary, to determine or check the credit of people who use or wish to acquire a product or service offered by the company;
  • To comply with laws and regulations and meet contractual requirements related to the products and services it provides to customers;
  • To understand and assess customers’ interests, wants and changing needs;
  • With the aim of improving its products and services and developing new ones;
  • To offer personalized products and services and recommend products to customers;
  • Subject to our customers’ right to withdraw consent, to carry out studies on the quality of our products, our services or our customer service or to offer our customers other products and services that may interest them and which we believe meet the changing needs of our customers.

For job applications at Ultra Air Inc., the personal information provided will be used for recruitment purposes, to send you the addition of an available position or for professional development resource purposes. Except as required or permitted by law, the Company does not collect or use personal information for any other purpose without obtaining your consent.

Customer Consent

Ultra Air Inc. obtains the consent of those affected by the collection, use or disclosure of personal information in different ways: orally or through written documents, including agreements, forms and printed or electronic communications. The consent that the company requests from you may vary in form depending on the sensitivity of the personal information, the reasonable expectations of individuals and the criteria and standards set by law.

By subscribing to one of our services or submitting information to us in connection with the purchase of our products and services, you give us your consent to the collection, use and disclosure of your personal information , as set out in this privacy policy. Furthermore, by visiting and using our website, you agree to be protected and bound by this Privacy Policy.

In certain exceptional circumstances, we may collect, use or disclose information without your consent for the following reasons:

  • If it is clearly in the person’s interests and consent cannot be obtained in a timely manner, for example in an emergency where the person’s life, health or safety is at stake, or if legal, medical or security reasons make obtaining consent impossible or impractical;
  • If the information is collected, used or disclosed for the detection, prevention or rectification of a breach of an agreement, fraud or other illegal activity and obtaining consent would be contrary to the purpose of collecting the information;
  • To collect a debt;
  • To comply with a warrant, subpoena or other court order or if required or permitted by law or regulatory body having jurisdiction.

Right to withdraw consent

You may withdraw your consent at any time, subject to applicable legal or contractual restrictions and reasonable notice, including for the following reasons:

  • Email or telephone marketing communications and quality control communications. You can ask the company not to use your personal information to promote additional or new products and services that may be of interest to you and you can refuse to have the company contact you by email or telephone for monitoring purposes. quality.
  • Electronic communications for commercial purposes, by clicking on the unsubscribe link at the bottom of email communications. Please note that even if you unsubscribe from commercial mailings, we may still communicate with you to send you important information about your account or for other purposes permitted or required by law.

Disclosure of your personal information

We may make your personal information available to third parties or service providers to fulfill the purposes for which it was collected or in accordance with this Privacy Policy. We will not sell, rent, or trade your personal information to any third party. However, we may disclose your personal information where the law permits us to do so and in the following situations:

  • To third party or affiliated service providers.We may use service providers, who may be affiliated companies, to provide services on our behalf. These suppliers may include people or organizations chosen by the company to carry out certain tasks on its behalf. We provide them with the limited amount of information that is necessary to perform the required services. They are prohibited from using this information for purposes other than those for which it was entrusted to them. These service providers, for their part, cannot disclose this information to a third party.
  • Disclosure Permitted or Required by Law.The Company may sometimes be required to disclose personal information to comply with a law, regulation, court order, subpoena, search warrant, administrative investigation or other valid request. We may also disclose information to our accountants, auditors, agents and lawyers to protect or enforce our rights. We also reserve the right to report to law enforcement agencies any activity that we believe in good faith to be contrary to law. We may disclose certain personal information if we have reasonable cause to believe that disclosure is reasonably necessary to protect the rights, property and safety of others or ourselves, as required by law.
  • Commercial transaction.We may disclose personal information to a third party in connection with a sale, transfer of business or assets, merger, restructuring or financing of part of our business. commercial. However, we will require that the receiving party agree to comply with the provisions of this Privacy Policy and to use and disclose your personal information exclusively as provided in this Policy.

Website Privacy

This Privacy Policy only addresses the use and disclosure of personal information by the company, Ultra Air Inc. Other websites that you may access from our site have their own privacy policies and practices regarding the collection, use and disclosure of personal information. We invite you to read the privacy statements of third-party sites before sending them information, accepting their offers or participating in their promotions.

Personal information outside of Canada

In some cases, the personal information we administer may be transferred, processed or stored outside of Canada and may therefore be available to administrative authorities under the laws of other countries. Ultra Air inc. strives to protect personal information through contracts requiring the third party to respect the confidential nature of the information and to adopt security procedures and implement protection measures at least equivalent to those employed by the company.

Security of personal information

We will use reasonable security measures to protect your personal information from unauthorized access. Ultra Air inc. has implemented administrative, technical and physical security measures to ensure the protection of your personal information.


Personal information will be retained only for the period necessary to fulfill the purpose for which it was collected and for which consent was obtained, except in cases prescribed or permitted by law. Personal information that is no longer necessary to fulfill the intended purpose, or prescribed or permitted by law, will be destroyed, deleted or anonymized. The company has implemented a method for retaining and destroying personal information that prevents unauthorized access.

If you have any questions or concerns about this policy or the personal information you provide to us, or if you wish to file a complaint regarding compliance with this policy, you can contact the person or persons designated by the company to ensure compliance with this privacy policy: or by phone at 514-747-1918.

Changes to the privacy policy

The company can update its policies and procedures at any time in order to comply with standards and regulations, use new technologies and respond to the concerns of its customers. We will post any changes to our privacy policy on our website.